Welcome to Purchs. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our platform, you agree to the terms of this Privacy Policy. We are committed to safeguarding your privacy and ensuring your data is protected in accordance with applicable laws in the USA and Canada.

1. Information We Collect

Information You Provide to Us

Account Information: When you register for an account, we collect your name, email address, phone number, and payment information.

Transaction Information: When you make a purchase, we collect details of the transaction, including product details and payment information.

Communications: We collect any information you provide when you contact us for support or otherwise communicate with us.

Information We Collect Automatically

Usage Information: We collect information about your interactions with our platform, such as the pages you visit, the links you click, and other actions you take.

Device Information: We collect information about the devices you use to access our platform, including your IP address, browser type, and operating system.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your use of our platform and to provide a personalized experience.

2. How We Use Your Information

Provide and Improve Our Services: We use your information to operate and enhance our platform, process transactions, and improve our offerings.

Communicate with You: We use your contact information to send you updates, notifications, and marketing communications. You can opt-out of marketing communications at any time.

Personalize Your Experience: We use information about your interactions with our platform to provide personalized content and recommendations.

Compliance and Protection: We use your information to comply with legal obligations, enforce our terms of use, and protect the rights, property, or safety of Purchs, our users, and others.

3. SMS Communications

Opt-In Consent: Before sending any SMS communications, we will obtain your explicit consent. You must opt-in to receive SMS messages by providing your phone number and confirming your consent.

Opt-Out Mechanism: You have the right to opt-out of receiving SMS communications at any time by replying with "STOP" to any of our messages or by contacting our customer support team.

Compliance: We comply with the USA's Telephone Consumer Protection Act (TCPA) and Canada's Anti-Spam Legislation (CASL), which require us to obtain consent before sending SMS messages and to honor opt-out requests promptly.

4. Sharing Your Information

Service Providers: We share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These providers are required to maintain the confidentiality and security of your information.

Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

With Your Consent: We may share your information with your consent or at your direction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and access controls. However, no security measures are infallible, and we cannot guarantee the absolute security of your information.

6. Your Rights

Access and Correction: You have the right to access and correct your personal information. You can review and update your account information through your account settings.

Deletion: You have the right to request the deletion of your personal information. We will delete your information unless we are required to retain it for legal or legitimate business purposes.

Restriction and Objection: You have the right to restrict or object to our processing of your personal information in certain circumstances.

Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Children's Privacy

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by email or through our platform. Your continued use of our platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@purchs.io or attn: Privacy Officer, 3-8000 Yonge Street, Innisfil, ON L9S 1L5. We are committed to addressing your questions and resolving any issues to your satisfaction.